Customer Service

 

 

  1. Return Policy
  2. Customer Service
  3. Prices and availability
  4. Shipping
  5. Store Hours

 

 

  1. Return Policy: All returns must have an R.A. number. To obtain the RA# please call 732-530-0066 or email  us at kidegories@hotmail.com. Once your RA# is obtained please be sure to include your name, address, phone number,email address, sales order number, copy of packing slip and reason for our return with your package. Please be sure to ship any item/s via an insured carrier with a tracking number to protect you against loss or damages which may be incurred during the shipping.  All requests for returns must be made within 7 days of receipt of order and are subject to a 20% restocking fee.   Only in stock items and non-customized or non-personalized items are returnable according to the above specifications.  Special orders are not returnable unless typically stocked in our brick and mortar location.   If you have any questions please call  732-530-0066 or email kidegories@hotmail.com .



  2. Customer Service:  For personal customer service please visit or Shoppe at 468 Broad Street, Shrewsbury NJ or call 732-530-0066.   You may also email kidegories@hotmail.com.





  3. Prices and Availability:  All sales are subject to product availability.  Special orders of items not in stock generally take 4 to 6 weeks, depending on manufacturer availability.  On rare occasions products are discontinued by the manufacturer without notice to Kidegories.  Furniture and bedding can take 8-16 weeks also depending on manufacturer’s availability.  7% sales tax will only be charged on items shipped within New Jersey.PRICES AND AVAILABILITY ARE SUBJECT TO CHANGE DUE TO MANUFACTURER.








  4. Shipping:  Please be sure to inspect all items prior to signing for your delivery.  If item/s is damaged, make sure to have delivery person note on paperwork/computer prior to your signature.  Items in stock will ship within 3 business days from when the order is placed.  Shipping will be UPS ground unless otherwise specified.  Items marked special order may take several weeks to receive based upon manufacturer availability.  Furniture or extra large items will incur additional shipping surcharges.





  5. Store Hours:  Monday through Saturday 10:00 am to 6:00 pm.  Sunday 11:00 am – 4:00 pm

 

 





   PLEASE CALL OR EMAIL US FOR SHIPPING PRICES